Help
At Industrialink, we understand that global sourcing requires clarity, speed, and trust. Our Help Centre is designed to guide you through every stage of your purchasing journey — from product enquiries and pricing to secure payments, safe delivery, and after-sales support. Whether you are a first-time buyer or a long-term partner, our support team is always ready to assist you with reliable solutions, transparent communication, and professional coordination.
Q1 What payment methods do you accept?
We accept bank transfers and approved B2B payment channels.
Q2 Is full payment required before shipment?
No. Most orders only require a deposit, with the balance payable before or upon delivery.
Q3 Are transactions secure?
Yes. All payments are processed through secure, encrypted systems.
Q4 Will I receive official invoices and receipts?
Yes. Every transaction includes formal documentation.